dreamwhiskies.com is the website of Dream Whiskies Ltd, registered in the United Kingdom (company number 10142133, registered address Bishopstone, 36 Crescent Road, Worthing, West Sussex, BN11 1RL). Any reference in this policy to “Dream Whiskies”, “we”, “us” or “our” is to Dream Whiskies Ltd.
When you interact with us through our website (or otherwise) you may provide, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data). For the purposes of the General Data Protection Regulation or “GDPR” (and all other laws relating to the use your personal data), we are the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate reasons.
What this policy tells you
1. What types of personal data you provide to us (or which we collect from you) when using our website or when you directly interact with us on other occasions;
2. How and why we use this data and the reasons we are legally allowed to do so;
3. Who we share your data with;
4. Your rights over your data and how you can exercise those rights.
5. How to contact us if you have any issues or want to find out more.
What information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect your information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect your information and what do we use it for
We collect such Non-personal and Personal Information for the following purposes:
To enable you to register as a Dream Whiskies subscriber/customer, to log-in to your Dream Whiskies account and to participate in Dream Whiskies competitions.
To process payments made through our website.
To arrange for the delivery of a prize if you have won a competition.
For internal administration and record keeping
To answer enquiries by post or email
Communicate with you about relevant competitions, products or services.
Contact you about third party products and services which we believe may be relevant to you or pass your details on to third parties to contact you directly about the same (in each case, only where you have indicated you would like to hear about these)
Improve and personalise your experience of the Dream Whiskies website by delivering more relevant content and advertising whilst you browse
Administer the Dream Whiskies website, including website trouble shooting, testing and analysis and to enable you to participate in interactive features of our website
Verify your identity and detect fraud and security issues
Give you the opportunity to provide us with feedback through reviews and surveys
To comply with any applicable laws and regulations.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
In addition to the above, we may also anonymise and aggregate your personal data in a way which means you cannot be identified. This may be helpful to us for testing our internal systems, carrying out research and general customer data analysis. Because this is not personally identifiable, we can use this for any purposes.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS (Payment Card Industry-Data Security Standard) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Who do we share your data with?
Importantly, we do not pass your personal data onto any third parties for them to market their products/services to you. If in the future we decide that we want to, we will only do so if we have your consent.
We do however share your personal data with third parties to help us deliver our products and services to you in the most effective way possible. These include third parties who assist us with:
Delivering relevant Dream Whiskies email and text marketing (to the extent you have not unsubscribed)
Our customer reviews and surveys
Personalising the content on our website to ensure a tailored user experience
Delivering relevant targeted and re-targeted advertising to keep you up to date with our services
Detecting fraud or criminal activity
Creating your Dream Whiskies account (being your social media companies who you may have used to provide log-in information as part of the sign-up process)
Running our competitions, such as our auditors and third-party software providers
Other aspects of our service delivery, such as hosting our website and processing customer payments
In addition to the above, we may also be required to share your personal data with third parties if required by law or regulation. In such circumstances, we will make sure that the disclosure is only to the extent required by law or regulation.
Links to other websites
How we communicate with you
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or send us mail to: Dream Whiskies Ltd, Bishopstone, 36 Crescent Road, Worthing, West Sussex, BN11 1RL
How long do we keep your data for?
We will keep your data for as long as you hold a Dream Whiskies account and/or where you are still happy to hear from us about our latest news, products and services. Once you no longer wish to be engaged with Dream Whiskies we may still need to keep hold of your data if there is a legal reason for doing so (such as for tax purposes where you have made purchases to play in our competitions or where we need to resolve any disputes with you).
You are entitled to:
Access a copy of your personal data;
Correct or update your personal data, which you can do yourself by logging into your account or if you would prefer, please contact us and we can help you out;
Erase your personal data;
Object to the processing of your personal data where we are relying on a legitimate interest (as set out above);
Restrict the processing of your personal data;
Request the transfer of your personal data to a third party; or
Where you have provided your consent to certain of our processing activities, in certain circumstances, you may withdraw your consent at any time (but please note that we may continue to process such personal data if we have legitimate legal grounds for doing so).
How to opt-out of Dream Whiskies marketing
You can opt-out of any Dream Whiskies marketing at any time either by Contacting Us or by using the opt-out (unsubscribe) function detailed in the relevant marketing email. Please note that we may still need to send you service notifications by email, such as advising you of updated privacy terms or terms of play.
We do not pass your data onto any third parties for their marketing purposes. However, if we ever wish to do so in the future we will always get your consent. You can then opt-out from any third party marketing at anytime following the same process as above.
If you would like to discuss anything in this policy or if you want to exercise your rights, please get in touch: email@example.com
Dream Whiskies Ltd
36 Crescent Road
Updated: January 2020